As Major League Baseball’s Spring Training ended each team made decisions about problem players.  They asked and answered:
“Do his assets exceed the sum total of his deficits?” 
“Do his strengths outweigh his weaknesses?” 

Your workplace has the same challenges.  Building a team of competent employees is a challenge.

You can’t change someone’s personality, but you can implement strategies to help them perform professionally and more competently while on the job.

Most Common Types Of Problem People And Strategies To Help Them Succeed: 1

The non-communicative person.
Ask open questions that force her to explain what she thinks.

Did you watch the Super Bowl?

Here’s a short summary:
Eli Manning was poised.  
Tom Brady looked panicked.
Aaron Hernandez dropped two passes.  
Mario Manningham caught the one that mattered most.

As you can imagine Manning and Manningham play for the Super Bowl winning New York Giants.

Winners Win

NFL players are generally assumed to be the best players in their sport in the world.  While some would argue that the Giants and the New England Patriots were not great teams, they were successful and won when it mattered most.