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Jan 24

How to save a cell phone dropped into slush.

Posted on Saturday, January 24, 2009 in Uncategorized

You’re rushing along.
You reach your car.
In goes your hand, you grab your keys.
You pull your hand out and WOAH!
What was that?!?

You look down, mortified.
Your cell phone lays half-submerged in dirty slush.

No!, you silently scream!

What should you do?

1. Pick it up! Immediately.

If you are reading this right now and haven’t yet removed it from the slush, forget the rest of the steps and start budgeting for your new phone.

2. Remove the battery, immediately. Cell phone technology is very sensitive. Removing the power source reduces the likelihood that the phone will short out.

3. Protect your data.
– If you have a SIM card, remove it. Carefully pat the card dry and set it onto something absorbent.
– If you have a memory card, remove it. Carefully pat the card dry and set it onto something absorbent
Without a good data backup plan, your contacts, photos and music may be more valuable to you than the phone.

4. Dry the phone.
With an absorbent cloth like a t-shirt, gently wipe the phone while removing as much of the remaining slushy water as possible. If you are out in public, a bathroom hand-drier and toilet paper may be your best option. Use them but don’t place the phone too close to the heat source.

I have also used a floor model cool air floor drying fan conveniently placed in a public bathroom to help a desperately panicking friend with a soaked cell. Remember, avoid using heat, a blow dryer or pressurized air. Damage to the phone may occur in the circuitry by overheating or by forcing the moisture deeper into the phone.

Beware, some rescue plans fail. Others? Epic fail. Avoid these mistakes: 1. Do not use heat. 2. While shaking it vigorously, do not make my mistake and let it fly out of your hand bouncing hard off the slush covered street!

5. Carefully remove all covers that are safe to remove. Try to reduce the possible areas that may still be wet. Dry every exposed surface.

6. Be patient. Let the phone sit overnight on absorbent towels, napkin, or other paper. I have not used a vacuum but it might help to remove deeply held water. You might also choose to rest your phone on a bowl of dry, uncooked rice to further draw out any water.

7. The next day, when your patience has run out, look over your phone. If you see no moisture of any kind, plug back in your battery. If your phone starts up, great! If you use a SIM card, plug that back in. And, you’re good to go.

If not, check again for moisture. If none, plug the phone charger into the electrical outlet and charge the phone.

If the phone does not take a charge, you may have a damaged battery. If it seems to take a charge but does not work, the circuitry may be damaged. Take it to your cell phone provider.

NOTE: You may be tempted to conceal that the phone got wet. Do NOT lie, they know what a water damaged phone looks like.

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